Level 2 Support for Finacle Internet Banking Solution and Finacle Universal Banking Solution from Infosys Modifications to system parameters, developing work-around or site-specific enhancements, reconfiguring systems, changing operating procedures, training users or operations staff, producing additional documentation, or escalating requests
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Apr 15, 2020 IMDA investigating StarHub Internet service disruption
Starhub Customer Service Drop | Richard Jang Blog
On Wednesday (15 April), an investigation into StarHub’s two Internet service disruptions has been commenced by Infocomm Media Development Authority (IMDA). The service disruptions were reported to have lasted for hours. There were issues with their internet service, according to reports by StarHub users on Wednesday, with many of them at home working, partly to […] StarHub CEO not sure Singaporeans need fiber to the home It's not yet certain that Singaporean users currently need, or even want, Internet connections that fast, Montefiore said, noting that 5 percent of StarHub's 408,000 Internet subscribers signed up *Roaming calls made to the Customer Service Hotline (+65 6820 1633) from a StarHub postpaid mobile line will be capped at $2 per call regardless of the overseas destination customer is in. A 20% surcharge applies for Pay-As-You-Roam customers. With Smart WiFi and StarHub's fibre broadband plans you can enjoy superfast video streaming and surfing in Singapore. See our 1Gbps fibre broadband plan for your home now.